Booking Terms
Terms and Conditions
These terms apply to gas safety checks and combined gas safety check and boiler service bookings in London for landlords, letting agents, homeowners and buyers. Your contract is with All Service 4 U Limited, trading as All Service 4 U. Read these terms alongside your booking confirmation, which sets out the property, agreed services and payment arrangements. Consumer cancellation rights apply where you book as a consumer.
Have your postcode, the gas appliances you provide and your current certificate's expiry date ready.
- Gas Safe registered: 648977
- Every landlord gas appliance checked
- Same-day appointments available
Our services
Your booking covers the gas safety services agreed for the named property. These may include a landlord gas safety check and record, commonly called a CP12, or a check with a boiler service in the same visit.
Tell us about every landlord gas appliance and flue, including boilers, cookers, hobs, range cookers, gas fires and water heaters. A boiler service is included only where expressly agreed.
Our engineers are Gas Safe registered; our business registration number is 648977. This site's services do not include breakdown repairs, installations, emergency call-outs, commercial CP42 certificates, LPG or oil work.
Making a booking
A booking becomes a contract when we accept it and confirm the agreed service with you.
Provide the details
Give the property address, appliance details, contact information and any access restrictions.
Review the agreement
Check the service scope, appointment arrangements, total payable and payment terms before accepting.
Keep the confirmation
Retain the booking confirmation and tell us promptly about any errors.
If you book for someone else, you must have authority to arrange access and agree the services on their behalf. Identify the contracting customer and person responsible for payment before confirmation.
What affects the price
Prices and payment
Your booking confirmation sets out the agreed price and payment arrangements. Prices exclude VAT and are described as “+ VAT”; we will explain the VAT and total payable before you commit.
The price depends on appliance numbers, property type, whether a boiler service is included and appointment timing. Changes to the agreed scope or price require your agreement before additional services proceed.
Payment methods, deposit requirements and payment deadlines: To confirm: payment terms.
What affects the cost?
The number of gas appliances, the property and when the check is done.
Access and appointment changes
You are responsible for arranging lawful access to the property and making the relevant appliances, meter and accessible flue inspection points available.
Arrange access with occupants in advance and disclose known hazards or restrictions. Our engineers may stop or postpone work where access or conditions prevent a safe, complete check. We will explain any limitations and discuss the next step.
Contact us promptly if an appointment needs changing. Any proposed charge for cancellation or unavailable access must be disclosed before booking, be fair and comply with your statutory rights. If we cannot provide the agreed service, we will discuss rearrangement or refund payments for services not supplied.
Consumer cancellation rights
Consumers booking by telephone, online or otherwise at a distance, or away from our business premises, normally have until 14 days after the contract date to cancel without giving a reason. These rights arise under the Consumer Contracts Regulations 2013. Business bookings do not automatically carry this right.
To cancel, call 020 3740 6785 or send a clear statement to our registered office below. Give your name, property address and booking details. Send your cancellation before the period expires; keep evidence of it.
If you want work during the cancellation period, we need your express request, recorded on a durable medium for an off-premises contract. If you then cancel, you may owe a proportionate amount for services supplied, provided the required information was given. Your cancellation right ends after full performance only where you requested an early start and acknowledged that consequence. See the rules on early service performance.
Refunds due following statutory cancellation will be made without undue delay and within 14 days of notification, using the original payment method unless otherwise expressly agreed, without a refund fee. This follows the statutory reimbursement rules.
Records and responsibilities
A gas safety record reports the findings of the check at the time of inspection. Payment covers the agreed inspection and recording work; it does not purchase a particular outcome.
We will explain recorded defects, limitations and any warning notice. The landlord must arrange necessary remedial work with a Gas Safe registered engineer. The booking does not transfer the landlord's responsibilities for ongoing safety, future checks or supplying records to tenants.
Service standards and liability
We will carry out the agreed services with reasonable care and skill. Tell us promptly if you believe the service or record contains an error so we can investigate.
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded. Nothing removes your statutory rights or remedies.
Personal information
We handle booking and service information under the UK GDPR and Data Protection Act 2018. Our Privacy Policy explains how personal information is used and describes applicable cookie arrangements under PECR.
ICO registration number: To confirm: ICO registration number.
Contact and complaints
Contact us by telephone or post about these terms, cancellations or complaints. Include your booking details and explain the issue and outcome you seek.
- Telephone: 020 3740 6785. Our phone line is open 24 hours a day, 7 days a week.
- Registered office: All Service 4 U Limited, Office 226, Building 3, North London Business Park, Oakleigh Road South, London N11 1GN.
We will investigate complaints and explain our response. The terms supplied when your booking is accepted apply to that booking; later website changes do not automatically alter an existing contract.